Orders & Shipping

  • Ilái Sarái’s hard-working team and our friends at DHL will always try to get your purchases to your beautiful abode as soon as possible. Your order will be shipped within 5 business days.
  • Exceptional situations may occur that will mean some shipments take longer to deliver. No matter what, we’ll keep in you informed every step of the way.
  • Delivery charges, and duties if applicable, will be indicated during your checkout process, in Dirhams (UAE).
  • As soon as your item has been shipped, DHL will send you an email with a tracking number so that you can follow your order through our shipper’s portal.
  • Purchases may be subject to import duties